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RETURNS POLICY

If you would like to return any items you need to notify us within 7 working days.

 

We cannot refund for any faults or change of mind returns reported after 7 days

It is important you check your order straight away upon receiving.

Please contact us stating your Name and Order Number and the reason for return within 7 Days from when you received the order.

In case of damaged item please also provide a photo.

All items must be returned within 7 days of reporting the items to be returned to us. Items must be in their original condition.

In case of faulty items we will book a collection from your address by our couriers on the day convenient for you and we will cover the postage cost.

For all other returns like change of mind, we can either book our courier collection and deduct postage costs from your refund or you can send items yourself covering postage costs.

Please find our return email address below:

admin@needthattrend.co.uk

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